OCIE As A Service

OCIE® Subscription Service (OSS)

OCIE Subscription Service (OSS) will safeguard your information and help you avoid the technology risk and steep costs of staff, equipment, and upgrades. OSS customers focus on saving time, effort, and money; OCIE concentrates on 7/24 operations and continual software support while defending and enforcing customer’s internal and external policies.

In 1994, Donnell Systems instituted the vision of “software-as-a-service.” OCIE was furnished as an application service long before “ASP” or “SaaS” became industry acronyms. The OSS option is an attractive alternative for organizations that have higher priorities for their resources than deploying an enterprise-wide, fixed content information management solution. OSS is also ideal for those who prefer to avoid up-front investment or ongoing technology risk. OSS customers enjoy additional peace-of-mind knowing they will receive a periodic technology refresh and ongoing conversion of their backups on legal archive media.

OCIE Enterprise Content Management Solutions

The OCIE system physical assets, server and storage, may be situated within the customer’s data center, their preferred hosting location or at Donnell’s world-class data center and preferred hosting location. Donnell provides system admin and daily operations on a remote basis.

Through the OCIE service, the following is provided:

  • System hardware (server and storage)
  • Remote system administration and daily operations
  • O/S and application software upgrades
  • Hardware upgrades, technology refresh
  • Hardware and software maintenance
  • Disaster recovery backups
  • Off-site storage on legal archive media
  • Ongoing conversion of legal archive media

Just a few Donnell Systems world-class data center highlights:

  • Environmental Controls – Geographic Diversity/Redundancy via Other Peak 10 Data Centers
  • Compliance – SSAE 16 (formerly SAS 70) and Tier III Design Certified
  • Power Infrastructure – Backup generators and Multiple UPSes to Condition and Deliver Battery Protected Power
  • Security Features – Biometric Fingerprint Readers and Biometric Screening
  • Internet Access and Options – Dozens of telecommunication carriers including: AboveNet, AT&T, Level 3, Qwest and TeliaSonera